Operating highlights
- The strength of the operating model and good cost control helped to mitigate the
impact of a difficult sales environment
- The Group’s sourcing scale and supply chain initiatives contributed to further
successful gross margin management
- Another period of successful cash generation
- Ongoing developments to the overall customer offer, adapting to their changing needs
in challenging times
- The latest Argos catalogue – celebrating its 35th year –
expanded to 18,800 lines with stores now carrying up to 14,900 lines for immediate
collection
- Further enhancements to multi-channel convenience saw the internet grow to 22% of
Argos’ sales and over 250,000 products a week sold via Check & Reserve
- Homebase’s relaunch of 21 former Focus stores completed