Operating highlights

  • The strength of the operating model and good cost control helped to mitigate the impact of a difficult sales environment
  • The Group’s sourcing scale and supply chain initiatives contributed to further successful gross margin management
  • Another period of successful cash generation
  • Ongoing developments to the overall customer offer, adapting to their changing needs in challenging times
  • The latest Argos catalogue – celebrating its 35th year – expanded to 18,800 lines with stores now carrying up to 14,900 lines for immediate collection
  • Further enhancements to multi-channel convenience saw the internet grow to 22% of Argos’ sales and over 250,000 products a week sold via Check & Reserve
  • Homebase’s relaunch of 21 former Focus stores completed