Home Retail Group news
Argos and Homebase extend commitment to customers with specific access needs
18 October 2006
Two of the country's leading general merchandise retailers Argos and Homebase have committed to three years' support for directenquiries.com, the nationwide access register which provides a
People with specific access needs include those with small children or disabilities. directenquiries.com lets them view facilities over the internet before they leave home.
Laurence Singer, Corporate Responsibility Manager for Home Retail Group which owns the Argos and Homebase brands, commented on the decision: “We’re really pleased to extend our relationship with directenquiries.com and it signals our commitment to convenient shopping for all. This great service enables customers with specific access needs to choose the store that best suits their requirements.
“Through Direct Enquiries we are able to ensure customers have the most up to date information on access and facilities. We are able to make updates whenever necessary, allowing us to promptly let customers know of changes, such as refurbishments.”
Direct Enquiries chief executive Grant Kennedy said: “Home Retail Group’s decision to work with us over the coming three years will give them a long term means of communicating to disabled people and with 1.3 million hits on the site each month it also provides great opportunities to engage with customers within this market.“
