Our corporate responsibility strategy

Home Retail Group is a responsible retailer. We aim to understand what society expects from us through research and discussion with stakeholders and reflect this in the way we manage our business.

In general, we prefer to integrate our handling of social and environmental issues into our day-to-day work, rather than as extra projects or initiatives. We see no conflict between responsible management and business as usual.

Our corporate responsibility management framework provides a solid foundation for all that we do. In all of our operations and activities, we aim to:

• Actively seek ways to minimise our impact on the environment in the way we do business
• Help our customers be responsible consumers by giving them information and choices
• Behave ethically and with integrity when sourcing products and dealing with our suppliers
• Be a good employer by providing a safe and healthy environment and enabling our employees to act responsibly in their jobs and develop rewarding careers
• Support the local and national communities in which we operate.

Within this framework, we focus on areas where we believe we can realise both social/environmental and commercial benefits. For example, we believe that our multi-channel offer gives us a unique platform to offer our customers product information to support their own green choices and are developing our ideas in this area. We are also keen to extend our success in tackling waste to other eco-efficiency measures.

Our work is directed towards meeting a number of objectives and targets, which can be found in the relevant sections of this report or you can read a summary in our “Performance against objectives” section.