Corporate responsibility: The basis of good business

We believe that running a responsible business makes good business sense. By reducing the impact our business has on the environment and supporting the communities in which we live and work, we engage with our customers and our colleagues and enhance the reputation of our brands.

Our responsible business principles - summed up as the 'basis of good business' - are part of everything we do. They will play a key part in shaping the future of shopping.

We report our corporate responsibility performance and explain our strategic objectives and actions using five good business principles:

• Keeping clean and green:Reducing the impact our business has on the environment
• Shopping for tomorrow: Helping our customers live more sustainable lives
• Sourcing with care: Sourcing the best products while minimising our social and environmental impacts
• Building a great place to work: Making this a business we're all proud to work for
• Being a good neighbour: Supporting the communities in which we live and work

Launch our Corporate Responsibility website
CR Report 2011

 

CR KPIs

• £2.5_M
  Raised for Teenage Cancer Trust since August 2010
• 43_%
  Reduction in total landfill waste year on year
• 2
  Paid volunteering days colleagues can take to support their local communities
• 3
  Energy saving installation services - loft insulation, cavity wall insulation and solar panels
• 100_%
  Of paper used in print publications is either recycled or FSC/PEFC approved
• 87_%
  Of our total waste is recycled